CAEN News Center Home

The Michigan Engineering information technology environment is continually evolving. In order to keep the College community informed about what’s happening around the network, CAEN regularly posts news articles on this site. Important notices about current and upcoming service outages can also be found on the CAEN Service Status page.

CoE Classroom & CAEN Lab entrance display pilot

CAEN is piloting new College of Engineering (CoE) classroom and CAEN computer lab entrance information displays in select locations. Data and feedback from the pilot will help guide the final version of the interface. (Click images below to enlarge)

CoE Classroom Entrance Display
CoE Classroom Entrance Display

For CoE classrooms, the entrance information displays will show:

  • A quick glance of the room status to see if it is available (green) or reserved (red)
  • Current and future scheduled classes and events
  • A weekly view for the classroom schedule
  • A list that will show classroom availability in the same building, or around the College
  • A feature to search the next 10 days of the schedule by class, department, or room
CAEN Lab Entrance Display
CAEN Lab Entrance Display

For CAEN computer labs, the entrance information displays will show:

  • Whether or not the lab is currently reserved
  • Any future reservations for the lab that day
  • Current number of open computer stations for the lab
  • A scrollable list of open computer stations in other CAEN computer labs
  • Important CAEN Service Status messages
  • An interactive button to “Report a Problem”


Students who have interacted with these displays are welcome to contact CAEN with any feedback or suggestions for improvement.

Locations of CAEN Labs with the newest computers

250 new HP Z240 computers have been installed into the following CAEN computers labs and learning centers for start of the Fall 2017 term:

  • Beyster 1637
  • Chrysler 273
  • Duderstadt Center 3S
  • Duderstadt Center 3SW
  • EECS 2331
  • FXB B085
  • GGBL 2502
  • GGBL 2517
  • Shapiro B100

The new computers have the following specifications:

  • Small Form Factor (SFF) design
  • CPU: Intel Core i7-7700 3.6 GHz (up to 4.2 GHz) 8M 4C SFF CPU
  • RAM: 16 GB DDR4-2400 nECC (2×8 GB) Unbuffered RAM
  • Graphics: NVIDIA Quadro P600 2 GB GDDR5
  • Disk: Samsung NVMe 512 PCIe SSD

Approximately 75 Samsung CH890 Series C34H890WJN 34” LED monitors (3440 x 1440 WQHD) will be deployed separately into the following locations when they arrive later in September/October:

  • EECS 1230
  • EECS 4440
  • FXB B085
  • Duderstadt Center

Adobe Software in CAEN Labs updated for Fall 2017

Updated 9/29/2017 – The full suite of Adobe Creative Cloud applications have been deployed to the following locations:

  • Duderstadt Center 3rd Floor East Alcove
  • EECS 1230
  • IOE G610
  • LBME 1310
  • NAME 134

The available applications in the suite include:

  • Adobe Acrobat
  • Adobe Audition
  • Adobe Dreamweaver
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Adobe Premiere Pro

Adobe Creative Cloud and Adobe Acrobat Pro DC are replacing the older Adobe applications in the new 2017 CAEN Lab Software Environment (CLSE). The new software will be available in late September due to licensing delays. GIMP has been installed in CAEN labs as an alternative to Adobe, and is available today in all labs. Those needing Adobe Creative Suite or Acrobat Pro can still use the old versions which are available in the Duderstadt Center Lower Level, and via the Windows remote access service by connecting to the CAEN Labs 2016 pool. These computers will run the older 2016 CLSE for legacy access until October 3.

Important: When installed, the new Adobe Acrobat Pro DC will be available on all computers in CAEN labs, however the new Adobe Creative Cloud will only be licensed to run on 160 specific CAEN lab computers. Once available, a list of locations for those computers will be updated here, and provided in the CAEN software listing website.

Student CoE Supplemental Printing Allocation set at $30 for Fall 2017

ITS Printer

Eligible student CAEN Account holders will receive a $30 College of Engineering (CoE) supplemental printing allocation per term for the upcoming academic year. This is a $10 reduction from last year, and is the start of a four-year effort to end the CoE supplemental printing allocation by Fall 2020. Note that the standard student ITS printing allocation will remain unchanged at $24 per term.

This change is being made to address historical trends, recognizing that students are printing less each year, along with being mindful to global environmental sustainability. Statistics show that over 50% of Engineering students do not exceed the standard ITS printing allocation. Funds realized from this change will be reinvested into future improvements for CoE classrooms and CAEN computer labs.

Duo Two-factor Authentication required for Remote Access on October 3

Beginning on October 3, 2017, access to CAEN’s off-campus Windows Remote Desktop and Linux Login/VNC services will require Duo Two-Factor Authentication at U-M. In order to use Duo two-factor authentication, you will need to enroll a device as described in the CAEN Knowledge Base. In addition, you may also need to update your remote access client software. Links to download and use the latest versions are provided below:


Two-factor Authentication (2FA) is a security tool being used to mitigate the threat of online attacks. It provides an added layer of protection by requiring an additional security check, in addition to your password, when logging into your computing account. For example, it is especially useful in preventing malicious intruders from accessing University resources using stolen or hacked passwords, such as those obtained via phishing attacks or malware.

CAEN is requiring the use of Duo on its off-campus remote access services in order to help protect the account data of Michigan Engineering students, faculty, and staff, as well as better secure the College’s IT infrastructure.

The University of Michigan recently adopted Duo as its two-factor authentication solution. Any U-M student, faculty, or staff member can enroll in Duo at no cost. In addition to using it for securing off-campus login to CAEN remote access services, it may also be used to protect access to other University systems that use the U-M Weblogin page. Doing this helps protect web-based access to your online University data, including:

  • Personal information in Wolverine Access, such as enrollment and payroll
  • U-M Google services, such as Email and Drive storage
  • U-M Box storage
  • Canvas course data

We have scheduled several consulting sessions in various CAEN computer labs during the first few weeks of Fall classes. Students can drop-in and get help from a CAEN consultant with any CAEN services, including setting up their account to use Duo. The dates and locations of these sessions are:

  • Wednesday, September 6, 9:00-11:00 in Beyster 1620
  • Thursday, September 7, 9:00-11:00 in G.G. Brown 2517
  • Tuesday, September 12, 1:00-3:00 in LBME 1310
  • Wednesday, September 13, 1:00-3:00 in LBME 1310
  • Thursday, September 14, 9:00-11:00 in Beyster 1620

In the meantime or if you cannot attend a session, you can contact the CAEN Hotline at 734-764-CAEN(2236) for assistance with Duo. If you have any other questions or concerns about this change, please send email to

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