CAEN News Center Home

The Michigan Engineering information technology environment is continually evolving. In order to keep the College community informed about what’s happening, CAEN regularly posts news articles on this site. Important notices about current and upcoming service outages can also be found on the CAEN Service Status page.

The CAEN Hotline is now the “CAEN Help Desk” with a new walk-up location

Starting September 4, 2018, The CAEN Hotline will be renamed as the CAEN Help Desk, and will be located on the second floor of the Duderstadt Center on the left side of the U-M Library Reserves Desk. In addition, the new CAEN Help Desk will have these updated hours of operation:

Walk-up hours: Monday – Friday, 10:00 a.m – 2:00 p.m. & 4:00 p.m. – 8:00 p.m.
Phone & Live-Chat hours: Monday – Friday, 8:20 a.m. – 8:00 p.m.

CAEN Help Desk consultants can also be contacted via email at

Visit the main CAEN Help Desk web page for further information.


Reminder: CTools Project Sites to become read-only on August 31, 2018

As was reported in May, ITS is preparing to retire CTools Project Sites. As part of this transition, ITS announced that all remaining CTools Project Sites would become read-only on August 31, 2018, and remain available at least until July 1, 2019. This means that while site owners would be able to view and download the data stored on these sites after August 31, no edits or changes would be allowed. Project site owners can use a migration tool in CTools to review and delete sites, or download content to move to another service (e.g. cloud storage services such as U-M Google Drive or U-M Box):

CTools Project Site Migration Page

Exemptions from read-only status will be granted for sites that contain export-controlled data. Site owners who need an exemption should contact the ITS project team with the name of the site, reason for exemption, and how long the site needs to remain active.

Due to the sensitive nature of export-controlled research, there are a limited number of compliant solutions that can store the associated data properly. A current listing of services where this data can be stored is available on the U-M Sensitive Data Guide. Engineering faculty site owners who would like assistance with choosing an alternative service to store their export-controlled data can contact CAEN to discuss the available options.


ITS hosting collaboration training sessions for U-M faculty & staff

The ITS Collaboration Team is offering a series of instructor-led training sessions to U-M faculty and staff this summer. They are offered at no-charge and open for registration via My LINC.


Chesebrough Auditorium screen sizes and configurations explained

Last year Chesebrough Auditorium gained some new flexibility in the way the projectors work, allowing several different projected image sizes and locations. Some of the available options are listed below, including information on how to select them using the room’s touch panel (located on the lectern).

Want to show two sources?

Chesebrough Auditorium is capable of displaying two different sources on the projection screens at the same time. For example, you might have your laptop with PowerPoint presentation on one display, and your written notes on the document camera shown on the other. To do this, select the two sources you wish to use on the touch panel, one from the Main Screen column, and the other from Screen 2:

This will bring down the large screen, and the two sources will appear side by side as seen below:

Showing only one source?

If you only need to show one source, you can choose between two sizes/locations: large and centered, or medium-sized and offset to one side.

Large and centered

If you are not using the whiteboard, this will give the largest and most readable display for all students. The trick is to make sure the Main Screen (small) is turned Off, and select your desired source from the Screen 2 (large) column:

The large screen should come down, and your image will take up the space as shown below:

Medium-sized and offset to one side

If you are using the whiteboard, or prefer the projected image to be smaller, you can instead make sure Screen 2 (large) is turned Off, and select your source from the Main Screen (small) column:

The smaller screen will come down, and your image will appear as below:

If you have any questions about the A/V system in Chesebrough Auditorium or any of the other college classrooms, contact CAEN anytime at


Mimics Software Workshop at U-M, sponsored by CAEN

On Thursday, June 28, Materialise will be providing a Mimics software workshop on the University of Michigan campus, sponsored by CAEN. During this hands-on training course, Materialise experts will take you through all of the capabilities of the Mimics Innovation Suite step-by-step. You will learn more about how Mimics can be used for Engineering on Anatomy. Registration is required to attend.

Topics will include:

  • How to import CT and MRI data
  • Design and engineering on 3D STL files
  • CAD models
  • How to refine FE meshes, design custom devices, and more.

This training course is ideal for both beginner users looking to get an introduction to the robust toolbox of the Mimics Innovation Suite, and experienced users looking to optimize their current workflow. For more information and a link to register, refer to the Materialise Hands-On Training Courses website.


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