Tips for remotely connecting to CAEN lab computers

As we enter the Winter 2022 term, we continue to provide robust options for a remote CAEN Lab Software Environment.  All Engineering students have the option to connect remotely, and access their course software.

CAEN offers a Windows Remote Desktop Service, which provides access to computers running the same lab software environment that’s available in Engineering computer labs on campus. Remote access is also available to software via the CAEN VNC client, which provides the same desktop environment as when logging into an on-campus Linux computer.

When connecting to one of these remote access services, there are some simple steps you can take to improve your remote computing experience:

  • Do not use the campus VPN service while connecting remotely. The VPN is not required to use these remote access services, and doing so could cause additional connection problems when on a slow network.
  • Specifically for the Windows Remote Desktop Service, make sure to use the most recent version of the VMware Horizon Client. It provides the best performance and widest array of features, especially when working with graphics-intensive apps.
  • When your computer power is plugged in, adjust your power management settings appropriately to prevent it from going into Sleep or Hibernate mode. These can cause your session to disconnect. This is also true for laptops when closing the lid, if the settings are configured for it to enter one of these modes automatically.
  • When possible and to ensure a more stable connection, use a wired Ethernet connection as opposed to Wi-Fi.