Starting September 4, 2018, The CAEN Hotline will be renamed as the CAEN Help Desk, and will be located on the second floor of the Duderstadt Center on the left side of the U-M Library Reserves Desk. In addition, the new CAEN Help Desk will have these updated hours of operation:
Walk-up hours: Monday – Friday, 10:00 a.m – 2:00 p.m. & 4:00 p.m. – 8:00 p.m.
Phone & Live-Chat hours: Monday – Friday, 8:20 a.m. – 8:00 p.m.
CAEN Help Desk consultants can also be contacted via email at firstname.lastname@example.org.
Visit the main CAEN Help Desk web page for further information.