Beginning Wednesday October 3, 2018, access to all CAEN remote access services, both Windows Remote Desktop and Linux Login/VNC, will require Duo Two-Factor Authentication at U-M (previously only off-campus access required it). In order to use Duo two-factor authentication, you will need to enroll a device as described in the CAEN Knowledge Base. In addition, you may also need to update your remote access client software. Links to download and use the latest versions are provided below:
- Windows Remote Desktop using the VMware Horizon View Client
- Linux Login/VNC using the CAEN VNC Client
- Linux Login/VNC using Secure Shell (SSH)
If you want to use the remote linux computers for file copying or synchronization (SFTP/SCP) without the Duo prompting, please follow the instructions in this related CAEN knowledge base article.
CAEN is requiring the use of Duo on all remote access services in order to help protect the account data of Michigan Engineering students, faculty, and staff, as well as better secure the College’s IT infrastructure.
Two-factor Authentication (2FA) is a security tool being used to mitigate the threat of online attacks. It provides an added layer of protection by requiring an additional security check, in addition to your password, when logging into your computing account. For example, it is especially useful in preventing malicious intruders from accessing University resources using stolen or hacked passwords, such as those obtained via phishing attacks or malware.
The University of Michigan has adopted Duo as its two-factor authentication solution. Any U-M student, faculty, or staff member can enroll a device in Duo at no cost. In addition to using it for securing login to CAEN remote access services, it can optionally be used to protect access to other University systems that use the U-M Weblogin page. Doing this helps protect web-based access to your online University data, including:
- Personal information in Wolverine Access, such as enrollment and payroll
- U-M Google services, such as Email and Drive storage
- U-M Box storage
- Canvas course data
Contact the ITS Service Center at 734-764-HELP  or 4HELP@umich.edu for assistance with Duo. If you have any other questions or concerns about this change, please send email to firstname.lastname@example.org.